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TERMS AND CONDITIONS

These Terms and Conditions govern the use of carolinecorvin.com (“the Site”). This Site is owned and operated by Caroline Corvin (“we”, “us”, or “our”). The Site is an e-commerce website.

By using this Site, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

Intellectual Property

All content published and made available on this Site is the property of Caroline Corvin and/or the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of the Site.

Acceptable Use

As a user of this Site, you agree to use it lawfully and not for any illegal purpose. You also agree not to:

  • harass or mistreat other users of the Site;
  • violate the rights of other users of the Site;
  • violate our intellectual property rights or those of any third party;
  • hack into the account of another user of the Site;
  • act in any way that could be considered fraudulent; or
  • post any material that may be deemed inappropriate or offensive.

If we believe you are using the Site unlawfully or in a way that breaches these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to the Site. We also reserve the right to take any legal steps necessary to prevent you from accessing the Site.

Accounts

When you create an account on this Site, you agree to the following:

1. you are solely responsible for your account, including the security and privacy of your account, passwords, and any sensitive information attached to that account; and

2. you are solely responsible for your account, including the security and privacy of your account, passwords, and any sensitive information attached to that account; and

We reserve the right to suspend or terminate your account if you use the Site unlawfully or breach these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on or through this Site.

The following goods may be available on or through the Site:

  • E-Books
  • Audiobooks
  • Print Books; and
  • Merchandise

These Terms and Conditions apply to all goods displayed on the Site at the time you access it, including any products listed as out of stock.

We make every effort to ensure that all information, descriptions, and images relating to our goods are as accurate as possible. However, we cannot guarantee that all information, descriptions, or images will be completely accurate, current, or error-free. You agree to purchase goods from the Site at your own risk.

We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order after your payment has been processed, we will refund the amount you paid. You are responsible for monitoring your chosen payment method to confirm receipt of any refund.

Third Party Goods and Services

The Site may offer goods or services provided by third parties. We cannot guarantee the quality or accuracy of goods or services made available by third parties on the Site.

User Goods and Services

The Site does not allow users to sell goods or services.

Payments

We accept the following payment methods on the Site:

1. Credit Card;

2. Debit Card;

When you provide payment information, you authorise us to use and access your chosen payment method. By providing this information, you authorise us to charge the amount due to that payment method.

If we believe a payment has breached any law or these Terms and Conditions, we reserve the right to cancel or reverse the transaction.

Shipping and Delivery

When you purchase goods from the Site, the goods will be delivered using one of the following methods:

Physical Goods: standard postal delivery, without signature required from the recipient;

Digital Goods: digital download through BookFunnel.

Delivery will take place as soon as reasonably possible, depending on the delivery method. Delivery times may vary due to circumstances outside our control. Please note that delivery times for physical goods may be affected by weekends, public holidays, and the delivery address.

You are required to provide a complete and accurate delivery address, including the recipient’s name. We are not liable for the delivery of goods to the wrong address or recipient if this occurs because you provided inaccurate or incomplete information.

Additional Charges

You are responsible for, and may be required to pay:

1. delivery charges in addition to the price of the goods you purchase; and

2. any import duties, taxes, or other charges applied by the destination country.

Please make your own enquiries about any import duties, taxes, or charges that may apply before making a purchase. We are not responsible for paying these costs and are not liable for any failure by you to pay them.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation.

These Terms and Conditions will be read subject to the mandatory provisions of any applicable legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

The Site may contain links to third-party websites or services that we do not own or control.

We are not responsible for the content, policies, or practices of any third-party website or service linked to from the Site. It is your responsibility to read the terms and conditions and privacy policies of any third-party websites before using them.

Limitation of Liability

Caroline Corvin and, where applicable, our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, or expenses, including legal fees, arising from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Caroline Corvin and, where applicable, our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, or expenses, including legal fees, arising out of your use of the Site or your breach of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of New Zealand.

Severability

If any provision of these Terms and Conditions is found to be inconsistent with or invalid under applicable law, that provision will be deemed void and removed from these Terms and Conditions.

The remaining provisions will not be affected and will continue to be valid and enforceable.

Refund and Returns Policy

Please refer to our Refund and Returns Policy page.

Privacy Policy and Terms of Use (Data Collection)

Please refer to our Privacy Policy & Terms of Use page for information about data collection and how your information is handled.

Changes

These Terms and Conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate the Site or expect users to behave on the Site.

We will notify you of any changes by posting the updated Terms and Conditions on this page.

You are encouraged to review these Terms and Conditions periodically. Changes are effective once they are posted on this page.

Contact Us

Please contact us if you have any questions or concerns, please contact us.

Effective Date: April 29 2026