Quality Assurance Analyst - Remote | WFH Job at Get It - Finance, Philadelphia, PA

T0hjd1d5YTc0Rnp5eUk3cE8wZno1U2g2UlE9PQ==
  • Get It - Finance
  • Philadelphia, PA

Job Description

We're excited to offer a long-term contract opportunity for a Quality Assurance Analyst within the dynamic Financial Services industry, based in Philadelphia, Pennsylvania. In this role, you'll play a key part in ensuring the quality and performance of our Salesforce Financial Services Cloud, while generating automated test scripts and delivering excellent customer service in a fast-paced, collaborative environment.

Key Responsibilities:
- Ensure the quality of the Salesforce Financial Services Cloud by performing thorough testing
- Develop automated test scripts using TestComplete
- Provide exceptional customer service and handle inquiries efficiently
- Work with tools like Android Development, Atlassian Jira, and Jenkins as part of daily responsibilities
- Actively participate in Agile Scrum meetings and contribute to team planning and strategies
- Conduct AB Testing to optimize product features
- Perform audits to ensure compliance with internal standards and processes
- Utilize Salesforce Sales Cloud and Salesforce Platform to manage customer accounts
- Work within a call center environment, providing top-quality service to customers
- Monitor and assess customer account activities, taking appropriate action when needed
- Track and resolve system bugs using Bug Tracking tools
- Participate in Integration Testing to ensure systems run smoothly and efficiently

Required Skills & Experience:
- Proven experience in Android Development
- Strong proficiency with Atlassian Jira software
- Experience with Bug Tracking and tracking system issues
- Familiarity with Integration Testing practices
- Hands-on experience with Jenkins automation server
- Ability to conduct AB Testing to improve product functionality
- Solid understanding of Agile Scrum methodologies
- Background in Auditing within the financial services industry
- Excellent communication and customer service skills, with a focus on call center environments
- Proficiency in using TestComplete for automation
- Experience working with Salesforce Sales Cloud and the Salesforce Platform
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year

Job Tags

Full time, Contract work,

Similar Jobs

Town House Restaurant & Jack’s Steak House

Jacks Barman Job at Town House Restaurant & Jack’s Steak House

 ...Jack's Steak House - Contratacin inmediata de camarero Te apasiona crear deliciosos ccteles y brindar un servicio excepcional a los huspedes? nase a nuestra familia de trabajo en Jack's Steak House, donde hemos estado sirviendo a la comunidad de Uvalde durante... 

Dakota Fluid Power

Welder/Fabricator Job at Dakota Fluid Power

 ...is looking for an individual to fill an opening for a Welder/Fabricator . Come join our team! Excellent benefits package, PTO, and competitive...  .... REQUIREMENTS: Must be fluent in all aspects of metal fabrication, including but not limited to MIG welding, cutting,... 

The Excalibur Group

Court Reporter Job at The Excalibur Group

 ...The Excalibur Group is currently seeking a Court Reporter in Washington, DC to support a Federal contract. **Must be able to pass a security screening. SUMMARY As a trained Court Reporter, you will use specialized equipment for creating and maintaining accurate... 

Hope At Home Health Care

Home Health Medical Social Worker Job at Hope At Home Health Care

We are looking for a compassionate Medical Social Worker (MSW) to join our growing team! The right candidate has a can-do attitude, a friendly...  ...:Works indoors in Agency office and patient homes and travels to/from patient homes.HOPE At Home Health Care is a full-service... 

Bloomberg

Telecommunications Vendor Management Job at Bloomberg

 ...procurement, design and delivery of Telecommunication services for Bloomberg and its customers. We are responsible for Telecom Service Provider relationships, designing,...  ...our existing connectivity through active management of Service Providers when challenges arise. This...