Job Description

Office Manager Opportunity at The Cheer Pitt Kansas City

Are you a highly organized and detail-oriented professional looking to make an impact? The Cheer Pitt Kansas City, a trusted cheerleading company in Olathe, KS, is seeking an Office Manager to join our team. If you're passionate about supporting a thriving business, this could be the perfect role for you! The position is from 12 PM to 8 PM .

Key Responsibilities:

Daily Duties:

• Answer phone calls and address inquiries via email and messaging
• Confirm and manage appointments, including handling last-minute changes
• Monitor tuition payments, oversee AutoPay transactions, and resolve issues
• Apply late fees and communicate with families as needed
• Serve as a main point of contact for staff, members, and vendors

Weekly Duties:

• Maintain and update class and private lesson schedules
• Post tuition payments to accounts and reconcile AutoPay transactions
• Process payroll and verify employee timesheets
• Ensure member profiles, waivers, and registration forms are current and accurate
• Oversee gym cleanliness schedule and inventory for vending machines
• Update gym announcements on the website and through Band
• Provide weekly updates and status reports to leadership

Social Media & Communication Responsibilities:

• Plan and schedule engaging social media posts (Instagram, Facebook, etc.)
• Respond professionally to messages and comments
• Assist in creating content that aligns with the gym’s culture and events
• Ensure accurate and consistent information is posted across all digital channels

Monthly/Seasonal Responsibilities:

• Distribute tuition reminders and account statements
• Manage Spirit Wear orders and inventory
• Coordinate competition logistics, including hotels, travel, registration, and packets
• Process new hires, junior coach applications, and team updates
• Ensure waivers and other important documents are properly filed

Additional Responsibilities:

• Register students for events, competitions, and special programs
• Onboard new members and distribute welcome materials
• Coordinate with vendors and maintenance teams when necessary
• Assist with special events, clinics, team meetings, and other projects
• Maintain and update internal forms and documentation

Requirements:

• At least 2 years of administrative or operations experience (experience in cheer, gym, sports, or child enrichment is a plus)
• Exceptional organizational and multitasking skills
• Strong written and verbal communication abilities
• Proficiency with Google Suite, scheduling software, and basic accounting/payment platforms
• Comfortable with social media management and posting
• Ability to work evenings or weekends, especially during competition seasons and events
• Positive, proactive attitude with a strong team-first mindset

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