Job Description

CAREER OPPORTUNITY - OFFICE MANAGER

Our client, a Non-Vessel Operating Common Carrier (NVOCC) is seeking a seasoned operations professional to fill the position of Office Manager.

The Role

The Office Manager will report to the Caribbean General Manager and will be responsible for:

• Overseeing the operations of the company, particularly shipments for clients and matters pertaining to air or seaport operations and Customs.   
• Overseeing the smooth flow of services, in accordance with company policies and procedures.
• Implementing and monitoring processes to improve productivity, quality of service, and profitability.
• Building and maintaining strong relationships with clients, addressing their needs and ensuring high levels of satisfaction.
• Collaborating with the sales team to achieve revenue targets and support business growth.
• Monitoring the Profit & Loss of the operation, explaining variances and working to ensure profitability and financial stability.
• Developing and executing strategies to achieve the projected budgets and managing expenses effectively.
• Providing ongoing training and development opportunities for staff to enhance skills and performance.
• Working closely with corporate leadership, contributing to the development and execution of strategic initiatives that enhance company growth and operational efficiency.

The Candidate

The Office Manager will:

• Have a minimum of 3-5 years’ office management experience with sound knowledge of air or seaport operations and familiarity with Customs and Customs Procedures.  A Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field would be an asset.
• Possess a strong understanding of logistics and transportation operations.
• Be au fait with export and import operations, including compliance with governmental, Customs, carrier, security, and hazardous cargo regulations.
• Be receptive to adopting innovative technology.
• Possess excellent interpersonal, communication and organisational skills.
• Be proficient in the use of the various components of Microsoft Office Suite; namely Word and Excel.

Suitably qualified candidates interested in this opportunity should demonstrate in their Curriculum Vitae how their experience, achievements and qualifications would be a good match for this role. Kindly also include the names and contact details of two business references.  The CV should be sent to https://caribbeancatalyst.hire.trakstar.com/jobs/fk0pcn5?source= not later than June 12, 2025.

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