Job Description

Bill Jarrett Ford in Avon Park has an opportunity for an experienced, proven and motivated F&I Manager. Working as a key member of our dealership, the Finance and Insurance Manager routinely collaborates with the sales team in order to maintain leading-edge knowledge and directly consult our customers. The mission of the F&I Manager is to negotiate finance and lease arrangements, present and articulate a menu of credit service options to the customer in order to optimize the transaction, and offer product protection choices in support of the purchase. The successful Finance and Insurance (F&I) Manager achieves a high Customer Service Index (CSI) by maintaining an outstanding customer service delivery level within strict legal compliance and with unwavering ethics. He/she accomplishes this by providing true value to the closing support function of the sales life cycle. First and foremost, the ideal F&I Manager is a superior communicator who is expert at building customer rapport and effecting profitable closure for the enterprise. You must have a proven track record, a great attitude and be a team player!!! Ford, DealerTrack DMS, VIN Solutions, Dealer DMV, and Darwin experience are a plus. Great schedule; days off during the week, plus we close at 7:00 pm daily, 5:00 pm on Saturday's and close on Sunday's Great pay and benefits Essential Responsibilities Include:

• Presents extended service contracts and other owner protection programs available to customers
• Assesses profitability for dealership of financing arrangements
• Utilizes the menu selling process
• Ensures the necessary documentation for each deal is complete
• Works closely with the sales team, maintains effective employee relations
• Maintains AFIP Certification
• Acts as liaison between the customer and the lending institution
• Ensures adherence to F&I reporting requirements of the company
• Attends weekly manager meetings.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in the company timekeeping system
• Follows safeguard rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties

• Must have reports to support productivity and product sales
• Degree or commensurate automotive finance experience.
• Knowledge of dealership finance and insurance procedures is required.
• Knowledge of regulations and laws governing financing in the automotive industry.
• Ability to work with lenders and financial institutions.
• AFIP Certification
• Knowledge of bank and insurance terminology and procedures.
• Ability to review and process sales contracts and finance documents
• Strong communication, presentation, and writing skills
• Strong computer and internet skills (multiple platforms)
• Negotiation expertise
• Demonstrated ability to close sales
• Self-motivated and able to work in a team environment
• Able to hold yourself accountable and achieve goals with limited direct supervision
• Impressive work ethic and appearance

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