Job Description

Description We are looking for an experienced EDI/API Analyst to join our team on a contract basis. In this role, you will play a key part in resolving data discrepancies, improving processes, and providing exceptional service to clients. This is a remote position based on Pacific Standard Time, offering the flexibility to work from anywhere while supporting operations in San Francisco, California. Responsibilities: - Investigate and resolve discrepancies reported by clients and insurance carriers, ensuring data accuracy. - Analyze the root causes of issues and implement process enhancements to improve efficiency and client satisfaction. - Collaborate with teams to automate workflows and enhance integration processes. - Deliver high-quality support to clients by addressing their needs and concerns promptly. - Work with EDI transactions, APIs, and related technologies to manage data exchanges effectively. - Utilize tools such as ANSI X12, DB2 Database, and File Gateway for efficient data management. - Configure and optimize systems to meet business requirements and improve performance. - Document business processes and requirements to facilitate seamless communication with stakeholders. - Conduct testing, including A/B testing, to ensure the reliability of system updates and integrations. - Participate in additional projects as assigned, contributing to the overall success of the team. Requirements - A minimum of 3 years of experience in operations or a related role within benefits administration. - Proficiency in working with systems such as OneKonnect, Noyo, Ideon, or other similar platforms. - Strong knowledge of EDI transactions, ANSI X12 standards, and API integrations. - Hands-on experience with tools like DB2 Database, File Gateway, and Gentran. - Familiarity with configuration management and the ability to document business requirements. - Understanding of Applicability Statement 2 (AS2) protocols and business process functions. - Excellent problem-solving skills and a proactive approach to identifying and resolving issues. - A degree in a related field or equivalent experience. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Remote job,

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