Job Description

Magic is a leading residential service company specializing in plumbing, electrical, heating, and air conditioning. We were founded with a mission to provide essential home services while transforming the industry's culture. Our goal is simple: to make every customer feel valued and satisfied through exceptional service that exceeds expectations. We achieve this by offering extended hours, warranties on our work, and a commitment to delivering reliable, helpful service. As we continue to grow, we're looking for passionate, full-time team members to join our expanding workforce. At Magic, you'll enjoy stable, year-round work, ample opportunities for career advancement, and a strong focus on personal growth and development. We are looking to add a Drain Technician to our team. 

The primary duties of a Drain Technician are diagnosing stoppages in drain systems, and performing the necessary tasks to clear those stoppages. A heavy emphasis is placed on customer service, as that is the biggest part of what we do. Daily tasks include the technical aspect of the job, collecting payments, giving accurate and detailed information about each home and situation, maintaining truck inventory levels, among others. Communication with homeowners about the status of their system after the service has been performed. Technical training and skills will be taught after hiring. Magic provides an outstanding environment for growth and long-term opportunity. Paid training included. 

We Offer:

• Competitive salary  based on experience
• Health insurance  and retirement plan options
• Paid time off  and holidays
• Ongoing training  and professional development opportunities
• Company-provided tools  and equipment

Responsibilities:

• Troubleshooting and resolving plumbing issues efficiently and professionally
• Installing and repairing plumbing systems and fixtures
• Communicating clearly and courteously with customers about their systems and solutions
• Performing safety and performance tests for each system
• Completing detailed service reports after each job
• Maintaining accurate inventory levels on your service truck and ensuring all tools and materials are stocked and ready
• Collecting payments and ensuring customer satisfaction
• Adhering to safety regulations and company standards at all times

A strong emphasis is placed on customer service, ensuring that each interaction leaves a positive, lasting impression. We're looking for technicians who are not only technically skilled but who also enjoy helping people and building trust with homeowners.

 
We look forward to hearing from you!

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