We are a specialty medical practice that includes Monterey Bay Endoscopy Center and Monterey Bay GI Consultants Medical Group with offices in Monterey and Salinas. Our practice has an outstanding reputation for quality services. Our practice works together to realize a shared vision of uncompromising excellence in Gastroenterology and Endoscopy. To fulfill this mission, we are committed to:
Listening to those we are privileged to serve
Earning the trust and respect of patients, profession, and community
Exceeding your expectations
Ensuring a creative, challenging, and compassionate professional environment
Striving for continuous improvement at all levels
Summary/objective
The primary functions of the Clinical Health Screener are to conduct telephone screening interviews and may schedule patients for office visits and colonoscopy appointments.
Essential functions - Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Conduct telephone screening interviews with patients prior to colonoscopy
Provide written and verbal dietary and procedure prep instructions
Scheduling
Cross trained to assist in other positions as needed
Competencies
Ability to work independently
Active listening
Attention to detail
Professional communication – written and verbal
Customer service
Multi-tasking
Reliability
Self-motivated
Work environment and schedule
This position is full time, Monday through Friday.
Physical demands
Sitting up to 8 hours per day
Travel required
Minimal
Required education and experience
Bilingual in English/Spanish required
Ability to communicate clearly, effectively, and professionally verbally and in writing
Must have excellent penmanship
Minimum of one year experience in medical scheduling
Recent knowledge of medical terminology
Work well with patients, physicians, management, and staff
Must have strong attention to detail
Strong data entry skills required
Preferred education and experience
Certified Medical Assisting
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